FAQ

Is there any research or “test schools” you can point me to who have used these helmets so I can understand what their feedback is on them? 

The ZERO1 has been extensively tested in the lab and on-field, including several controlled sessions with former NCAA and NFL players. The helmets were also trialed at two PAC 12 schools last summer. The ZERO1 will be used broadly for the first time in 2017, primarily by NFL and NCAA teams during spring practice and OTAs, and then during the upcoming season.

How did the experience go with University of Washington and University of Oregon? I heard that they didn't like the comfort of the helmets?  Why were they were pulled back? 

As part of our product development process we were fortunate to partner with two programs that had shown early interest in the ZERO1 and a deep commitment to providing the technology to their student athletes. At the beginning of fall camp, both programs provided a ZERO1 to every player on the roster. Over the course of fall practice, there was a small subset of players who experienced forehead pressure which caused discomfort over time. We also noticed a higher than expected frequency of upper chinstrap disengagement.  These were not issues we had observed in previous testing. With the support of both programs, we pulled the helmets back and went to work on refining and finalizing the design. 

Both issues have now been addressed and the helmet is performing better than ever. 

To address forehead discomfort with certain players, we increased flexibility and added padding in the front of the helmet. To address chinstrap disengagement, we changed and reinforced the snap location. Both refinements have now been tested and proven both in the lab and on field. 

When will more test data be available? 

The ZERO1 has been extensively tested, perhaps more than any helmet ever developed.  We perform rigorous testing in our own lab and work with leading outside labs to conduct independent testing. The ZERO1 will be part of the NFL’s helmet testing this winter, so look for those results to be published in early 2017. Virginia Tech only tests helmets that are commercially available, so those ratings will likely not be available until sometime in 2017.  In the meantime, we are considering release of company-sponsored data resulting from tests conducted by leading North American labs.

 

Is the helmet safer than other helmets? Will it prevent concussions? 

The ZERO1 has been extensively tested by the leading biomechanics labs in North America and offers better overall performance than any football helmet ever tested under today’s leading protocols, which integrate both linear and rotational forces to determine helmet effectiveness.

There is no scientific consensus around impact thresholds and concussion. The level of impact necessary to sustain a concussion can vary by individual, and many non-impact factors may play a role. While substantial research supports the role of impact force reduction in mitigating concussion risk and severity, neither the ZERO1 nor any other helmet can claim to reduce or eliminate concussions. 

Has the helmet been certified by NOCSAE?  Was it tested at Virginia Tech? 

Yes, the ZERO1 has been certified by SEI to meet NOCSAE standards, and all future models and iterations will have the same certification.  The Center for Injury Biomechanics at Virginia Tech has performed company-sponsored tests on our helmet and the ZERO1 performs extremely well. Helmets are not officially included in VT’s STAR Ratings until they are commercially released, so we expect the ZERO1 to be part of VT’s testing sometime in 2017.

Why is the ZERO1 only recommended for players over 150 pounds?

The ZERO1 was designed and tested for college and professional athletes and is only currently available in adult sizes. Please review our Terms and Conditions before purchasing a ZERO1. We expect to develop a helmet for youth players in the future.  If your athlete doesn’t currently meet the 150 lb. threshold, please sign-up for updates at www.vicis.co so we can keep you informed of our progress as we develop additional helmets.

What is the weight of the helmet? 

The ZERO1 is similar in size and weight to new helmets from the current market leader.  For example, a ZERO1 in size B with one of the most popular facemask styles is about the same weight as a similarly configured Riddell SpeedFlex®.  It’s challenging to provide a specific weight because so much depends on the helmet’s size, facemask configuration, chin strap, and other options.

What if the helmet doesn't fit after I receive it?

As part of the ordering process, you will receive a VICIS Fit Kit and the option to schedule a video fit appointment with one of our Fit Specialists. This is something we encourage.  Once you receive your helmet, online Fit Specialists will be available to help with adjustments. If fit continues to be an issue, you can try a different size or return your helmet for a refund*.  We want you to be completely satisfied with your ZERO1!

*Custom painted helmets are not eligible for a refund; only helmets with standard paint colors and finishes can be refunded.

Does VICIS offer in person fitting appointments?

Yes! If you’re in the Seattle area, we’d be happy to fit your player at our HQ on Mercer Street. Just call customer support at (844) 842-4701 and we’ll schedule an appointment. 

If I placed a pre-order, when will I receive my helmet?

We expect to ship pre-ordered ZERO1 helmets prior to July 2017.

When will the helmet be available?

A limited number of ZERO1 helmets will be available for pre-order exclusively at vicis.co beginning December 7th. We expect to ship ZERO1 pre-orders, as well as helmet orders from teams, in time for the 2017 football season. 

Will the helmet be available in stores?

The ZERO1 will not be available in stores for the 2017 season. To inquire about team orders, please use our contact form and a VICIS representative will contact you.

What if my team has questions or wants to order the ZERO1?

What if my team has questio

Ask your Coach to drop us a line at info@vicis.co or call us directly at (844) 842-4701.  We’ll be sure to get in touch with them.

ns or wants to order the ZERO1?

How much does the helmet cost?

The price for a ZERO1 is $1,500.

Is the price really $1,500? We can’t afford it.

We recognize the ZERO1 is priced higher than traditional helmets and is beyond the reach of most high school and youth players. This has been an expensive helmet to develop and build, and our focus has been optimizing performance rather than cost. The helmet is initially intended for use by NFL and NCAA programs for whom cost is less challenging.  Over time, we hope (and expect) to introduce less expensive helmets for general use.

We are currently exploring partnerships that will help your team drive specific fundraising efforts so you can afford the ZERO1, if available. We also plan to offer a financing plan in early 2017 that will allow teams to purchase more ZERO1 helmets within their budget. 

Why does the helmet cost so much more than other football helmets?

Our initial goal was to develop the best possible helmet for professional and major college football players. The ZERO1 helmet results from 3+ years of intense development and rigorous testing. Over $20M has been spent to design and build the ZERO1 in order to minimize the severity of head impacts. The production methods and the materials used to maximize performance are quite different than those used in traditional helmets. The ZERO1 is unlike any football helmet ever made.

What if I can’t afford a ZERO1?

VICIS is deeply committed to helping young athletes of all socioeconomic levels play football safely and reach their full potential as players and people. We recognize the ZERO1 costs more than traditional helmets and are putting together a program to facilitate donation of helmets to underprivileged players and schools.  We are in the process of setting up a foundation for that purpose and should have more information in the coming months.

How do I know my helmet will match the color of my team?

We want you to look great in your ZERO1!  We carefully selected our standard colors and finishes to match the most popular team colors. As part of the process to design and build your ZERO1, we will send you a paint sample to confirm a color match with your Coach.  We offer matching of custom colors for team orders of 10 or more helmets.

What if you don’t have my team color available?

If your team color is not yet available, please inform your team of your interest in the ZERO1 – It’s possible they would like to order 10 or more helmets so we can provide a custom color match. We will be adding new colors regularly, so if we don’t have your color, check back and see if it’s available later. 

My team always issues me a helmet – can I just show up with a ZERO1?

That’s a decision for your team. We encourage you to talk to your Coach or team administrator in advance of ordering your ZERO1 to make sure you can wear your own helmet in play.

Usually I give my helmet back to the team at the end of the season to be recertified. What do I do with the ZERO1?

It depends on your team.  Some teams will send your ZERO1 to VICIS for annual recertification on your behalf. Other teams will give the helmet back to you after the season, in which case you will need to send it to VICIS for recertification.  We’ll make it easy for you, though, sending a reminder and return shipping label so you can send your helmet back without hassle.

Why do I have to send the ZERO1 back for reconditioning every year? Most helmets are every 2 years.

VICIS wants to inspect every helmet after it’s first year of use. We may extend the reconditioning cycle in future years, but for helmets sold for the 2017 season, we are requiring reconditioning after each season of play.

What if my helmet breaks during play? Will my team have the necessary parts to fix it so I can get back in the game?

Most ZERO1 helmet parts that may break during play (facemask attachments, chin straps, snaps) are the same as those used in other helmets. Your team should be able to address common maintenance issues with spare parts on-hand. We will provide spare parts unique to the ZERO1 as part of team orders.

When is the Youth helmet available? / What is the timeline for a youth football helmet?

We expect to release a youth helmet sometime in the next 24 months, but are not committing to a specific release date at this point.

Do you have plans to make lacrosse/hockey/etc. helmets with this same technology?

We have one goal currently, and that’s to make a great football helmet.  After we get the ZERO1 launched and widely available, we will look at other sports where our technology can provide benefit.

Is the helmet safer than other helmets? Will it prevent concussions? 

The ZERO1 has been extensively tested by the leading biomechanics labs in North America and offers better overall performance than any football helmet ever tested under today’s leading protocols, which integrate both linear and rotational forces to determine helmet effectiveness.

There is no scientific consensus around impact thresholds and concussion. The level of impact necessary to sustain a concussion can vary by individual, and many non-impact factors may play a role. While substantial research supports the role of impact force reduction in mitigating concussion risk and severity, neither the ZERO1 nor any other helmet can claim to reduce or eliminate concussions. 

When will the helmet be available?

A limited number of ZERO1 helmets will be available for pre-order exclusively at vicis.co beginning December 7th. We expect to ship ZERO1 pre-orders, as well as helmet orders from teams, in time for the 2017 football season.

What if my team has questions or wants to order the ZERO1?

Ask your Coach to drop us a line at sales@vicis.co or call us directly at 844-842-4701.  We’ll be sure to get in touch with him.

How can someone learn more about VICIS?

In addition to visiting our website regularly, they can follow us on all major social media channels; Instagram, Facebook, and Twitter.

What was the inspiration for starting VICIS?

Sports-related head injury is an important public health issue affecting athletes of all ages. Today’s helmets resemble those worn in the 1970s, nearly 50 years ago.  They don’t adequately address the problem.  We are driven to better protect young athletes and have developed a 21st century helmet that offers breakthroughs in safety, style, and performance.

What makes VICIS different from other companies that manufacture football helmets?

We’re not approaching this as a sporting goods company.  We’re a technology company powered by scientists, neurosurgeons, and engineers.  Our helmet features ideas never before included in football helmets. 

What has been the feedback on your helmet? What are people saying about it?

From the beginning, we’ve conducted a lot of user research, talking with NFL and NCAA equipment managers, athletic trainers, and players.  Feedback has been positive. They like the look of the helmet and are really excited about its safety and performance breakthroughs.

I understand your academic partner (University of Washington) is an NFL Head Health Challenge II Final winner. Tell me about that award and what it has meant to your company?

The Head Health Challenge II, sponsored by the NFL, GE, and Under Armour, had over 500 applicants from 19 countries. There were four rounds of scientific review.  It was a very rigorous process. Being named a Final Winner was validating for our joint initiative with University of Washington.  It showed our technology was a true breakthrough.

Are you working directly with the NFL to develop your helmet?

The NFL has been very supportive. They’ve provided grant funding through the Head Health Challenge program and have also supported us in other ways. They’ve visited our labs several times and are closely tracking our progress. The NFL is very focused on player safety — Nurturing and supporting breakthrough technology is a big part of that. We’ve also met with the NFLPA, the National Football Foundation, and other important stakeholders.  

What inspired VICIS to partner with the Maxwell Football Club to create the “VICIS Innovation in Safety” award?

The Maxwell Club was founded in 1935 to promote safety in football. They also recognize top performance with their annual awards. At VICIS, it’s our mission to “Protect the Athlete and Elevate the Game”, so we are very aligned with the Maxwell Club and their rich legacy. We also jumped at the opportunity to recognize equipment and athletic training staff, who are incredibly important contributors at all levels of football.

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