FAQ

Does my $100 count towards the final price of the ZERO1?

Yes. The balance of $1,400 (plus applicable taxes and flat-rate shipping) will be due by 3/1/2018 in order to finalize your order.

If I reserve a ZERO1 for 2018, when will I receive it?

For all reservations received by 12/31/17, VICIS will deliver by 6/31/18.

Is my $100 ZERO1 Reservation payment refundable?

Yes, the $100 Reservation payment is fully refundable up until 12/31/2017. If you would like to cancel your reservation, please contact us at info@vicis.co and a VICIS Team member will assist you.

Was the ZERO1 involved in the 2017 NFL/NFLPA Helmet Laboratory Testing?

 

Yes. The VICIS ZERO1 performed better than all other helmets in the 2017 NFL/NFLPA helmet performance testing, receiving the best combined score across all helmet impact locations and velocities. You can learn more here.

What if my team’s color is not available in the ZERO1 configurator?

If your helmet or facemask color is not available in the configurator, please send a photo of the helmet to info@vicis.co, and we will contact you with available options to custom match.

Is the helmet safer than other helmets? Will it prevent concussions? 

The ZERO1 has been extensively tested by the leading biomechanics labs in North America and offers better overall performance than any football helmet ever tested under today’s leading protocols, which integrate both linear and rotational forces to determine helmet effectiveness.

There is no scientific consensus around impact thresholds and concussion. The level of impact necessary to sustain a concussion can vary by individual, and many non-impact factors may play a role. While substantial research supports the role of impact force reduction in mitigating concussion risk and severity, neither the ZERO1 nor any other helmet can claim to reduce or eliminate concussions. 

Has the helmet been certified by NOCSAE?  Was it tested at Virginia Tech? 

Yes, the ZERO1 has been certified by SEI to meet NOCSAE standards, and all future models and iterations will have the same certification.  The Center for Injury Biomechanics at Virginia Tech has performed company-sponsored tests on our helmet and the ZERO1 performs extremely well. We expect the ZERO1 to be part of VT’s testing sometime in 2017 or 2018.

Why is the ZERO1 only recommended for players over 150 pounds?

The ZERO1 was designed and tested for college and professional athletes and is only currently available in adult sizes. Please review our Terms and Conditions before purchasing a ZERO1. We expect to develop a helmet for youth players in the future.  If your athlete doesn’t currently meet the 150 lb. threshold, please sign-up for updates at www.vicis.co so we can keep you informed of our progress as we develop additional helmets.

What is the weight of the helmet? 

The ZERO1 is similar in size and weight to new helmets from the current market leader.  For example, a ZERO1 in size B with one of the most popular facemask styles is about the same weight as a similarly configured Riddell SpeedFlex®.  It’s challenging to provide a specific weight because so much depends on the helmet’s size, facemask configuration, chin strap, and other options.

Will the helmet be available in stores?

The ZERO1 will not be available in stores for the 2017 season. To inquire about team orders, please use our contact form and a VICIS representative will contact you.

What if my team has questions or wants to order the ZERO1?

What if my team has questio

Ask your Coach to drop us a line at info@vicis.co or call us directly at (844) 842-4701.  We’ll be sure to get in touch with them.

ns or wants to order the ZERO1?

How much does the helmet cost?

The price for a ZERO1 is $1,500.

What is the price of the ZERO1?

The ZERO1 costs $1,500.

Why does the helmet cost more than most traditional helmets?

Our initial goal was to develop the best possible helmet for professional and major college football players. The ZERO1 helmet results from 3+ years of intense development and rigorous testing. Over $20M has been spent to design and build the ZERO1 in order to minimize the severity of head impacts. The production methods and the materials used to maximize performance are quite different than those used in traditional helmets. The ZERO1 is unlike any football helmet ever made.

What if I can’t afford a ZERO1?

VICIS is deeply committed to helping young athletes of all socioeconomic levels play football safely and reach their full potential as players and people. We recognize the ZERO1 costs more than traditional helmets and are putting together a program to facilitate donation of helmets to underprivileged players and schools. We have set up a foundation for that purpose, learn more at vicisfoundation.org

What if you don’t have my team color available?

If your team color is not yet available, please inform your team of your interest in the ZERO1 – It’s possible they would like to order 10 or more helmets so we can provide a custom color match. We will be adding new colors regularly, so if we don’t have your color, check back and see if it’s available later. 

My team always issues me a helmet – can I just show up with a ZERO1?

That’s a decision for your team. We encourage you to talk to your Coach or team administrator in advance of ordering your ZERO1 to make sure you can wear your own helmet in play.

Usually I give my helmet back to the team at the end of the season to be recertified. What do I do with the ZERO1?

It depends on your team.  Some teams will send your ZERO1 to VICIS for annual recertification on your behalf. Other teams will give the helmet back to you after the season, in which case you will need to send it to VICIS for recertification.  We’ll make it easy for you, though, sending a reminder and return shipping label so you can send your helmet back without hassle.

Why do I have to send the ZERO1 back for reconditioning every year? Most helmets are every 2 years.

VICIS wants to inspect every helmet after it’s first year of use. We may extend the reconditioning cycle in future years, but for helmets sold for the 2017 season, we are requiring reconditioning after each season of play.

What if my helmet breaks during play? Will my team have the necessary parts to fix it so I can get back in the game?

Most ZERO1 helmet parts that may break during play (facemask attachments, chin straps, snaps) are the same as those used in other helmets. Your team should be able to address common maintenance issues with spare parts on-hand. We will provide spare parts unique to the ZERO1 as part of team orders.

When is the Youth helmet available? / What is the timeline for a youth football helmet?

We expect to release a youth helmet sometime in the next 24 months, but are not committing to a specific release date at this point.

Do you have plans to make lacrosse/hockey/etc. helmets with this same technology?

We have one goal currently, and that’s to make a great football helmet.  After we get the ZERO1 launched and widely available, we will look at other sports where our technology can provide benefit.

How can someone learn more about VICIS?

In addition to visiting our website regularly, they can follow us on all major social media channels; Instagram, Facebook, and Twitter.

What was the inspiration for starting VICIS?

Sports-related head injury is an important public health issue affecting athletes of all ages. Today’s helmets resemble those worn in the 1970s, nearly 50 years ago.  They don’t adequately address the problem.  We are driven to better protect young athletes and have developed a 21st century helmet that offers breakthroughs in safety, style, and performance.

What makes VICIS different from other companies that manufacture football helmets?

We’re not approaching this as a sporting goods company.  We’re a technology company powered by scientists, neurosurgeons, and engineers.  Our helmet features ideas never before included in football helmets. 

What has been the feedback on your helmet? What are people saying about it?

From the beginning, we’ve conducted a lot of user research, talking with NFL and NCAA equipment managers, athletic trainers, and players.  Feedback has been positive. They like the look of the helmet and are really excited about its safety and performance breakthroughs.

Are you working directly with the NFL to develop your helmet?

The NFL has been very supportive. They’ve provided grant funding through the Head Health Challenge program and have also supported us in other ways. They’ve visited our labs several times and are closely tracking our progress. The NFL is very focused on player safety — Nurturing and supporting breakthrough technology is a big part of that. We’ve also met with the NFLPA, the National Football Foundation, and other important stakeholders.  

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